At OFO we are proud to stand behind the quality of our products. We offer a three year warranty on every product we sell.
All products sold through officefurnitureonline.co.uk, where not covered by a longer manufactures warranty, are warrantied for THREE YEARS. The warranty covers all defects in materials and workmanship. Office Furniture Online will repair or replace, at their sole discretion, any faulty part free of charge. The warranty does not apply to damage resulting from neglect, misuse or accidents and applies when the product is used during normal office hours unless otherwise stated. The following conditions apply:
Terms and Conditions
1. An online warranty form must be completed within 28 days of delivery for each product for the warranty to be active
2. The form can be completed on the Warranty Registration page.
3. The warranty is only valid with the customer’s original invoice or proof of purchase indicating the date of purchase, product code, and customer details
4. The warranty is valid for a maximum of three years where not covered by a longer manufacturers warranty. If a longer manufacturers warranty applies, this warranty is void. Where a manufacturers warranty of less than three years applies, this warranty shall become effective after the manufactures warranty expires and will expire itself three years from the date of purchase.
5. The warranty does not cover damage resulting from misuse, neglect, or accidents and applies when the product is used during normal office hours except where otherwise stated.
6. Failure due to fair wear and tear is specifically excluded.
7. This warranty is not transferable and can only be exercised by the original purchaser in the country of purchase.
8. Please contact us in the first instance to arrange for the product to be returned for inspection and repair or replacement unless otherwise agreed. You are responsible for returning the product and for the product during transit.
9. This warranty does not affect your statutory rights