Price Promise

We know how important it is to get the best value for money. That is why Office Furniture Online won’t be beaten on price. All of our products are competitively priced and come with free delivery, and we even offer free next day delivery on thousands of items. 

In the unlikely event that you find a cheaper price elsewhere for an item that is exactly the same as one of our products, we will match the price subject to a few simple conditions shown below: 

  • You must notify us of the cheaper competitor price at the time of placing your order with us - we are unable to give refunds for orders already placed.
  • All necessary evidence is provided to support your claim.
  • The comparable products must be identical in terms of manufacturer, make, model, colour and sold with the same service conditions.
  • Applies only to the item itself, and not to delivery or any other bolt-on services.
  • Only current competitor prices that are made generally available to all their customers (e.g. not member’s discounts or trade discounts).
  • Items sold within the UK, by UK based companies, and for delivery to mainland UK addresses (unless we agree otherwise).
  • Only products which are not subject to any special promotional or discounted offers, coupons or vouchers.
  • Only applicable to matching products that are in stock at the named competitor.
  • Products sold as part of a multiple item deal are matched to their individual price, not the bundle price.
  • We reserve the right to reject any Price Match Promise application if, in our opinion, the quoted prices are unverifiable, and the terms of the sale are not considered identical.
  • The Price Match Promise is not applicable to sellers using auction and marketplace sites, or businesses that are closing down or going out of business.
  • We aim to verify and confirm all price promise claims within 2 working days.
  • We reserve the right to withdraw any price match promise at any time.

Simply put, we won't be beaten on price by any UK based competitor, whose product is listed at the full value and is in stock. You can use the Price Match Promise over the phone 0333 7777 575 or by email, and you must provide supporting evidence of the price you wish us to match.

If you looking to place a large order, click here for more information as we may be able to provide you with a quote with discounted prices.